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Thousands In Riverside Co. Unable To Sign Up For COVID Vaccine Due To Technical Issues, New Website Coming

RIVERSIDE (CBSLA) – Riverside County is being forced to change the website that residents use to sign up for coronavirus vaccinations due to technical problems with the current site.

The Forum in Inglewood began vaccination distribution serving as a COVID-19 vaccination site, while also serving as a COVID-19 testing site. The Forum is one of five mass-vaccination sites that opened Tuesday in Los Angeles county.
Staff and volunteers distribute the COVID-19 vaccine to people as they remain in their vehicles at The Forum in Inglewood Tuesday. The Forum is one of five mass-vaccination sites that opened Tuesday in Los Angeles county. Todays inoculations were only available to front line health care workers and residents and staff of skilled nursing facilities and other long-term care facilities. Inoculations for the members of the eligible tier were administered from 10 a.m. to 4:30 p.m. Los Angeles County residents may find out when they are eligible to be vaccinated by visiting vaccinatelacounty.com, which is the county's vaccination website. The Forum on Tuesday, Jan. 19, 2021 in Inglewood, CA. (Al Seib / Los Angeles Times via Getty Images)

The Riverside University Health System reported Thursday afternoon that thousands of residents were unable to sign up for appointments because of a "technical issue in the website code."

"Residents are understandably frustrated that the appointment website did not perform today," said Riverside County Executive Office Juan C. Perez in a statement Thursday. "While we worked with our vendor to ensure it would be operational today, unfortunately, it was not. Frankly, that's unacceptable. We apologize for this unfortunate situation and will soon direct residents to a new website."

It's unclear when the new website will be up and running.

The county reported Wednesday that it had received 26,000 doses this week of the Pfizer vaccine, 3,900 of which will go to county-run vaccination clinics and the rest to its "community partners," such as hospitals and retailers like Ralphs and Albertsons. In total, Riverside County has received at least 157,775 doses.

Riverside County Thursday had opened up registration for six new county-run clinics in Lake Elsinore, Perris and Indio.

Vaccine clinics was scheduled for Friday and Saturday at Diamond Stadium in Lake Elsinore, Saturday and Sunday at the Indio Fairgrounds, and on Sunday and Monday at the Perris Fairgrounds. Appointments are required. It was unclear if and how the website glitch may have affected those.

Those eligible to get vaccinated in Riverside County include healthcare workers, first responders, teachers, childcare workers, law enforcement, food and agriculture workers and those 65 years of age and older. For more information, click here.

Riverside County has so far recorded at least 255,808 coronavirus cases and 2,739 deaths from the disease.

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