LOS ANGELES (CBSLA) – As the coronavirus outbreak brings normal life to a halt for millions of people, Southern California Gas Company announced Friday it would not stop service for customers who do not pay their bill.

SoCalGas said in a news release that it would not disconnect service for “any customers having a hard time paying their bill.”

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The policy will remain in place indefinitely.

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“We understand that our customers may be worried about paying their upcoming natural gas bill at this time,” said SoCalGas Vice President of Customer Services Paul Goldstein in a statement. “We want to help ease their concerns and continue to provide the reliable natural gas service they depend on to heat their homes and hot water and cook their food.”

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SoCalGas has 21.8 million customers across Central and Southern California.