Tablets, the mobile device du jour when Apple introduced the iPad in 2010, are actually decreasing in popularity. Just one group — those 65 and older — listed the tablet as a favored device for a preferred activity.
Along with our growing reliance on mobile devices comes something else — fear. A large majority of survey respondents expressed concern about their personal data remaining private, with 86 percent saying they were concerned about data being shared with third parties. Another 83 percent were concerned about how their data is stored.
One thing consumers aren’t using their smartphones for is to pay for things in stores. Just under a third of respondents indicated they had used their mobile device to make an in-store payment, and only 14 percent did so weekly, Deloitte found. The biggest obstacle to transacting business over the phone — security.