LOS ANGELES (CBSLA.com) — A New York satellite radio personality and breast cancer patient says she was “violated” during a body cavity search at Los Angeles International Airport.

The video shows a barefoot Denise Albert, co-host of a SiriusXM Radio program called “The Moms,” undergoing a more extensive, manual pat-down after she says she tried to bring a medically necessary cream with her on her flight.

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The female agent patted down Albert’s lower body without incident, but when the agent moved to Albert’s chest area, she put up a finger and said, “You can’t touch that. You cannot touch me.”

When a male supervisor intervened, Albert heatedly says she has breast cancer and has had a lumpectomy and has a metal port for chemotherapy in her body.

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Albert, who posted the video on her Facebook page Monday, says she previously passed through TSA security checkpoints by telling agents about the metal port and her medical cream without any problems before.

“I have never been so humiliated or felt more violated in my life,” Albert wrote.

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In an update posted Tuesday, Albert says the TSA called her to apologize for her experience. According to Albert, LAX officials have launched an investigation because agents are supposed to be trained on how to screen amid different medical issues and disabilities.