Computer Glitch At Target Frustrates Customers Around Southland
BURBANK (CBSLA.com) — A reported computer glitch at Target caused longer-than-normal lines and consumer headaches nationwide.
Stores around the Southland are also being affected and long lines are the norm.
KCAL9’s Brittney Hopper talked to frustrated customers.
Grayson Zacky waited in line at a Valencia Target for almost a half hour. He said the line barely moved.
“It was pretty bad. The lines were pretty backed up,” said Zacky
Hopper also showed a customer’s cell phone video of a line at a Burbank Target.
Shoppers also took to Twitter and posted pictures of the long lines.
Chris Nguyen was also frustrated waiting in line.
“People were super upset,” he said, “they were leaving. I’m pretty sure they [Target] lost a lot of money.”
Shoppers were greeted by an employee telling them the cause of the lines was a widespread computer glitch.
Sunday evening, around 9:30 p.m., Target issued a statement about the snafu.
“Earlier this evening, Target experienced a glitch that impacted the speed of checkout at some of our US stores. Since that time, we’ve been able to restore our check-out process. Once again, we sincerely apologize to anyone inconvenienced by this issue,” the store said in a statement.
Over the holidays, Target had a security breach involving credit card and debit card information for millions of its customers. The store on Sunday wanted to say the problem Sunday night had nothing to do with a security breach.
The computer snafu still left many shoppers annoyed.
“Since it’s a big corporation I would expect for them to do something about it for the customers,” said shopper Marleny Gill.
Target says it’s investigating what caused the glitch. No word yet on how many stores were affected.