STUDIO CITY ( — Having trouble communicating with people?

Kevin McCarney, author of “The Secrets of Successful Communication”, stopped by KCAL9 Thursday to discuss how to get the most out of conversations without regretting anything in the long run.

The founder of Poquito Más® explained how to use the big brain and little brain to preserve our relationships with people at work and at home.

  • Big Brain thinking: diplomatic, thoughtful, and clever, says the appropriate thing every time, is aware of who is listening, and is very aware of the impact of the words we are using
  • Little Brain thinking: impulsive, reacting brain that spits out embarrassing, careless and crude comments and never thinks about who is listening or how the words will be received

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