2 On Your Side: Couple Denied Refund After Cancer Diagnosis Halts Caribbean Cruise PlansA couple was planning on taking a Caribbean cruise when they were notified that the wife's cancer had spread and they could no longer go. They were then denied a refund on their tickets even after purchasing travelers insurance. Kristine Lazar reports.
2 On Your Side: E-Scooter InsuranceWhat happens when you're driving and you get into an accident with an electric scooter and it causes thousands of dollars in damages?
2 On Your Side: Who Pays In E-Scooter Accident?We share the road with pedestrians and bicyclists and now electric scooters. But what happens when a motorist gets into an accident with an electric scooter, causing thousands of dollars of damage to your car? Kristine Lazar reports.
CBS 2 News at 5:00 p.m.A bank scam targeting ATM users cost a family nearly $10,000. Kristine Lazar has more.
2 On Your Side: Puppy Mill LoophillKristine Lazar exposes several local stores which sell dogs from puppy mills
2 On Your Side: Undercover Investigation Reveals Loophole In "Puppy Mill Ban Law"French bulldogs, Maltese, Doodles and Shih Tzus are selling for four-figure prices at some Southern California pet stores, months after California became the first state in the U.S. to ban the sale of animals from puppy mills. Kristine Lazar reports for 2 On Your Side.
2 On Your Side: Birth Certificate UpdateA man born in L.A. nearly 60 years ago had his citizenship scrutinized - all because of who signed his birth certificate. Kristine Lazar shares his plea for help.
2 On Your Side: A Warning About AlexaWhen you ask Alexa a question, is she giving you more than an answer? Kristine Lazar reports for 2 On Your Side.
2 On Your Side: Subpar Solar SystemAn Orange County man has a broken solar system on his roof that isn't producing power, but the company behind those panels still wants him to pay his lease. Kristine Lazar reports.
2 On Your Side: Peeling Car PaintMultiple Honda owners have experienced large areas of peeling paint on their vehicles after just a couple of years.
2 On Your Side: Timeshare TroublesMillions have it - but what happens when you want out of a timeshare? Kristine Lazar has more.
2 On Your Side: Pothole ProblemsResidents in Compton are sounding off over the city's potholes. Kristine Lazar has more.
2 On Your Side: Rental ScamsTwo local victims are speaking out amid a rise in rental scams.
2 On Your Side: Bed Bug FightA San Bernardino County landlord is charging seniors thousands of dollars to get rid of bed bugs. Kristine Lazar confronted management.
2 On Your Side: Job ScamsCBS 2 News at 5:00 p.m.
2 On Your Side: Compton Potholes, Pt. 2Compton's mayor says the city is working to fix its pothole problem.
2 On Your Side: Robocalls2 On Your Side's Kristine Lazar explains what your phone carrier is doing to curb the robocall crisis.
2 On Your Side: Pothole ProblemThe people of Compton say they can't catch a break when it comes to their streets. Take a drive through the city and you'll see roads riddled with potholes. City leaders say they're working on it but residents say not fast enough. Kristine Lazar reports.
2 On Your Side: Grieving Family FightA Southland man suffered a heart attack overseas. Now his family is fighting with his insurance company to pay them back.
2 On Your Side: Returning To Gibson RanchMore than one year after the Creek Fire ripped through Gibson Ranch, CBS2's Kristine Lazar returns to Sunland where she helped to rescue dozens of horses.
2 On Your Side: Swim School ControversyA popular swim school in the San Fernando Valley closed without refunding some of its customers and paying more than a dozen employees.
2 On Your Side: Signs Of ConfusionWe've all been there. You pull up to a parking spot and then you can't decipher the signs. You either end up with a parking ticket or a headache or both. Kristine Lazar reports.
2 On Your Side: Construction NightmareHome sales may be slowing down, but there's no sign of a housing slump on one Southland street.
Woolsey Fire Victims Claim Being Billed For Services Not RenderedA company's policy is to bill people, even those who have lost their homes, for service they didn't receive because of the Woolsey Fire and then credit them back that amount. But that's not sitting well with some customers.