SAN PEDRO (CBSLA) — Thousands of people were told at the last minute Saturday that their 7-day cruise to Mexico on the Royal Princess ship has been canceled.

Princess Cruises tweeted that a crew member who previously served on the Grand Princess was transferred to the Royal Princess ship 15 days ago.

The Grand Princess is the ship off the coast of San Francisco with 21 confirmed cases of coronavirus on board, including 19 crew members and two passengers.

Passengers said they waited around for hours Saturday, not knowing what was going on.

“Well everybody is wondering about the coronvirus,” Larry Bosma, from Phoenix, said. “But why is the port authority not letting us go, and that’s what you hear when you walk around, ‘Corona, corona, corona.'”

Princess cruises said it was offering $300 for passengers to get a hotel room tonight as well as a full refund on the cruise.

Comments (10)
  1. Susan mclean says:

    This was a disgrace the ,we were meant to go on this cruise we were treated like cattle ,princess never done anything to help any the passenger that day ,eventually the bus us to a hotel,we were in the Marriott lax,princess never helped us with flight back to the uk,we all had to get in with our own travel agents ,who were amazing

  2. Laura Weis says:

    We were there from 11:15 am to approx 5:30 pm. First they lied to us and said they were having technical issues. Then after a few hours they gave us bottled water. After a few more hours 1 small bag of chips per person. More water. Then a small bag of candy. They announced that at 5 o’clock we would hear an announcement. Nothing happened. Around 5:30 we were told the cruise was cancelled. No announcement as to what thousands of passengers were to do. We had our car and after collecting our luggage drove out of LA. Very few announcements during the day which is very poor communication to passengers. No food in vending machines and the food truck someone saw outside was off limits to us for security reasons and police wouldn’t let us out. Why the Carnival Panorama cruise ship that came in late with coronavirus patients on board was able to take waiting passengers is unknown as apparently the CDC isn’t consistent on how to handle the situation.

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