LOS ANGELES (CBSLA) — As the holiday season approaches, you might be worried about packages being stolen from your front door.
But online giant Amazon has a solution, and is testing it in the Los Angeles-area.
The program called Amazon Key is a two-part service involving a security camera that monitors the front door, and a compatible door lock.
Here’s how it works:
An Amazon courier can unlock a customer’s door using a smartphone to drop off a package, and the camera keeps constant watch of the front door.
Dana Dickey is part of a test program in nearly three dozen cities for Amazon Key.
“Porch pirates are a consideration when you’re having a delivery,” she said. “If I’m working a 12-hour day, sometime in the middle of the day, it gets delivered, a package, I don’t know if someone is going to come by and take it.”
But the new delivery service has been met with a lot of skepticism on social media since its introduction two weeks ago.
“I’m a big amazon user. Don’t get me wrong, but the whole thing about them getting access to people homes is a little bit excessive,” said Jordan Stevenson, an Amazon customer.
Amazon recently introduced its pick-up lockers at 7-Eleven and Whole Foods stores to help prevent package theft, which has been on the rise.
Just last week, the Covina Police Department posted video to Twitter after a man accused of swiping some packages, something Dickey says Amazon Key would’ve have prevented.