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Dreamliner Jet Turns Into 3-Day Nightmare For LAX Passengers Trying To Get To Copenhagen

LOS ANGELES (CBSLA.com)   —   It wasn't rotten in Denmark and getting there wasn't half the fun.

A dreamliner jet Friday filled with passengers at LAX was stranded for a third day in their attempts to get to Copenhagen.

As CBS2's Randy Paige explained, some just gave up.

The day after Thanksgiving is generally a light traffic day at airports. Domestic passengers at LAX reported smooth sailing.

For international passengers, not so much.

He spoke to a family from Birmingham, England who just learned their airline, Lufthansa, was on strike. So they scrambled to get an American Airlines flight to London.

They were stranded two hours.

"It could be worse," said the passenger.

That's an understatement. Try two or three days.

"We are very tired, very irate," said a Norwegian Airlines passenger on cellphone video he recorded after an announced delay. He shot cellphone video of an announcement of his flight being canceled for a third day.

He said he's been trying to get home since Wednesday.

On his video, the weary man is heard saying to no one in particular, "This is awful and this is irresponsible."

Maciej Flis says his flight to Copenhagen returned to the gates twice but left the passengers on the plane without air conditioning for three hours.

After being told they would be waiting another hour, you can hear the passengers groan.

Flis says passengers on Thursday were told to get off the Boeing 787 due to a technical problem. Then at midnight they were told to go back to the plane to retrieve their belongings -- in the pitch dark.

Flis told Paige he simply gave up and went home to Northridge and canceled his trip altogether.

"We were going to a wedding," he said on his cellphone, "six months in the planning."

Norwegian Airlines made a statement Friday that said, "Norwegian apologizes for this extremely unfortunate situation and for all the burden it has caused our customers. This heavy delay was caused by a series of unforseen and separate incidents, including a medical emergency onboard. Our customer service department have so far rebooked 210 affected passengers on either other Norwegian flights or with other airlines. We currently have 53 remaining passenger scheduled to depart tomorrow."

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