UNIVERSAL STUDIOS (CBSLA.com) — Some visitors at Universal Studios had a close call Wednesday afternoon when a tram they were sitting in slammed into a sign and was forced to stop on a steep slope.

Pictures taken by witnesses show the corner of the sign protruding into the tram right where they said a man jumped out of the way.

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A woman was captured on camera covering her left eye with her hand. A witness said “Fiberglass I think was in her eye. There’s fiberglass all over the seat.”

Paint chips flew into her eye, according to a Los Angeles County Fire Department dispatcher. Firefighters spent 10 minutes flushing the residue out of her eye. She was expected to be OK.

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Some people didn’t like how Universal Studios handled the incident. A visitor named Brooke said staff members told her and others not to take pictures. “The first initial thought from what I could understand was – how do we fix this without anyone knowing? Not how do we fix anyone who got hurt,” she said.

A spokeswoman for the theme park called it a minor incident and said park operations were not affected.

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The incident came on the eve of the Wizarding World of Harry Potter attraction’s opening for which online advance tickets were sold out, according to park officials.