LOS ANGELES (CBSLA.com) — Elementary school students across the Los Angeles Unified school district may see a delay in their report cards following the most recent glitch involving the district’s new record-keeping system.
KNX 1070’s Margaret Carrero reports everything from class scheduled to student transcripts have been impacted by problems with the My Integrated Student Information System (MISIS) that was launched at the start of the current school year.
According to a statement from LAUSD Superintendent Ramon Cortines, users of the MISIS system experience an “unexpected outage” Wednesday for about two hours.
Any data that was not saved – including student grades and attendance records – were lost during that period of time and will have to be re-entered, Cortines said.
The loss of data was expected to result not only in a delay in report cards but likely also parent-teacher conferences scheduled for next week, he said.
“I understand that these setbacks require more effort and time from our employees,” Cortines said. “I am committed to providing compensation for any time that is spent addressing this issue above and beyond the regular work day.”
In order to avoid a similar outage in the future, Cortines urged all MISIS users across the district to regularly save any newly-inputted data every 15 minutes.
The school district is also reaching out to top executives at Microsoft, one of the system’s contractors, to help identify and resolve current issues with MISIS, according to Cortines.
The LAUSD imposed a hiring freeze this week as the district pays to fix MISIS, which has also messed up class schedules for many seniors and produced faulty transcripts needed for college, The Associated Press reported.
An estimated $29 million cost to fix MISIS could double as a result of the latest problems, according to The Associated Press.
(TM and © Copyright 2014 CBS Local Media, a division of CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2014 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.)
RELATED: [display-posts tag=”MISIS” wrapper=”ul” posts_per_page=”5″]