Group Cites Some Medicare Plans' Language Barriers
LOS ANGELES (AP) — An advocacy group says that although many Medicare plans have sophisticated Spanish-language marketing, consumers often don't know what they're signing up for because plans often don't provide translated benefits statements and other materials.
The National Senior Citizens Law Center surveyed insurer websites for Medicare part C and D plans in parts of Los Angeles and Miami, heavily Spanish-speaking areas.
Spokesman Kevin Prindiville says the group complained to federal Medicare administrators, in hopes the problem will be addressed before the enrollment period closes at the end of this calendar year.
A request for comment from the Centers for Medicare and Medicaid Services was not immediately responded to.
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