City Council Approves Moratorium On DWP Shutoff Notices

The Los Angeles City Council Wednesday ordered a halt on utility shutoff notices until the agency fixes inaccurate and late billing problems in its $162 million customer information system, which went online in <a href="http://losangeles.cbslocal.com/2013/11/20/councilmen-criticize-dwp-amid-customer-service-complaints/" target="_blank">September</a>.