Customers

(credit: CBS)

Businesses Impacted After Roughly 87,000 Verizon Landlines Experience Service Disruption

There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.

07/23/2015

(credit: CBS)

Long Beach Residents Brace For More Power Outages As Crews Continue To Work On Repairs

Southern California Edison crews Thursday night were still working to restore power after it went out for 4,000 customers Wednesday afternoon.

CBS2 / KCAL9–07/16/2015

(credit: CBS)

Police Searching For Woman Accused Of Pepper Spraying Del Taco Employees, Customers Over Burrito Order

A drive-thru customer allegedly upset about her burrito order is accused of walking into the Del Taco located on Mountain Avenue and G Street and going on the attack.

CBS2 / KCAL9–06/08/2015

(credit: El Segundo PD)

P.F. Chang’s Employee Arrested On Suspicion Of Credit Card Theft In LA

A 25-year-old man was in custody Tuesday on suspicion of stealing credit card information from dozens of his restaurant customers.

03/31/2015

(Photo by Christof Koepsel/Getty Images)

Leaky Water Main Means Rationing In Riverside Co.

Emergency repairs to a major drinking water line have officials in Riverside County asking residents to suspend all outdoor and non-essential indoor water use.

05/11/2014

electric utility service

DWP Resumes Power Shutoffs For Delinquent Business Customers

The Los Angeles Department of Water and Power has resumed shutting off electricity to at least some delinquent customers, according to reports Thursday.

04/17/2014

DWP

Nearly 30K Angelenos Without Power Due To Storm

The numbers included about 18,000 SCE customers and another 9,800 from LADWP.

CBS2 / KCAL9–02/28/2014

Photo Credit: Thinkstock

Customers Call For Refund From Time Warner Over Super Bowl Outage

Some customers of Time Warner Cable were calling Monday for the company to credit their account after a service interruption prevented them from watching part of Super Bowl XLVIII.

02/03/2014

dating

T-Mobile Will Pay Customers To Leave Rival Companies

T-Mobile US Inc., the country’s fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.

01/09/2014

(credit: Sky9 / CBS)

Thousands Without Power In Santa Monica

Thousands of customers were without power Tuesday night and into Wednesday, Southern California Edison said.

12/03/2013

(CBS)

City Council Approves Moratorium On DWP Shutoff Notices

The council voted 12-0 to place a moratorium on disconnection notices.

11/27/2013

(credit: STR/AFP/Getty Images)

Power Restored To All SCE Customers After Irvine Blast

Authorities say electricity has been fully restored to Southern California Edison (SCE) customers impacted by an underground vault explosion in Irvine.

11/24/2013

LADWP Spent Nearly $100M On Troubled Billing System

The Los Angeles Department of Water and Power has spent nearly $100 million on a new computerized billing system that has overcharged customers and sparked a flood of complaints.

11/23/2013

(credit: STR/AFP/Getty Images)

9K LADWP Customers Without Power

Thousands of Los Angeles Department of Water and Power customers were without power Thursday.

CBS2 / KCAL9–11/21/2013

(credit: CBS)

Anaheim Residents Warned Of Public Utility Scams

Residents in Anaheim Friday were being warned to be wary of recent instances of utility phone scams.

11/15/2013

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