Customers

(Photo by Christof Koepsel/Getty Images)

Leaky Water Main Means Rationing In Riverside Co.

Emergency repairs to a major drinking water line have officials in Riverside County asking residents to suspend all outdoor and non-essential indoor water use.

05/11/2014

electric utility service

DWP Resumes Power Shutoffs For Delinquent Business Customers

The Los Angeles Department of Water and Power has resumed shutting off electricity to at least some delinquent customers, according to reports Thursday.

04/17/2014

DWP

Nearly 30K Angelenos Without Power Due To Storm

The numbers included about 18,000 SCE customers and another 9,800 from LADWP.

CBS2 / KCAL9–02/28/2014

Photo Credit: Thinkstock

Customers Call For Refund From Time Warner Over Super Bowl Outage

Some customers of Time Warner Cable were calling Monday for the company to credit their account after a service interruption prevented them from watching part of Super Bowl XLVIII.

02/03/2014

(credit: istockphoto.com)

T-Mobile Will Pay Customers To Leave Rival Companies

T-Mobile US Inc., the country’s fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.

01/09/2014

(credit: Sky9 / CBS)

Thousands Without Power In Santa Monica

Thousands of customers were without power Tuesday night and into Wednesday, Southern California Edison said.

12/03/2013

(CBS)

City Council Approves Moratorium On DWP Shutoff Notices

The council voted 12-0 to place a moratorium on disconnection notices.

11/27/2013

(credit: STR/AFP/Getty Images)

Power Restored To All SCE Customers After Irvine Blast

Authorities say electricity has been fully restored to Southern California Edison (SCE) customers impacted by an underground vault explosion in Irvine.

11/24/2013

(credit: Jed Share/Getty Images)

LADWP Spent Nearly $100M On Troubled Billing System

The Los Angeles Department of Water and Power has spent nearly $100 million on a new computerized billing system that has overcharged customers and sparked a flood of complaints.

11/23/2013

(credit: STR/AFP/Getty Images)

9K LADWP Customers Without Power

Thousands of Los Angeles Department of Water and Power customers were without power Thursday.

CBS2 / KCAL9–11/21/2013

(credit: CBS)

Anaheim Residents Warned Of Public Utility Scams

Residents in Anaheim Friday were being warned to be wary of recent instances of utility phone scams.

11/15/2013

(credit: NICOLAS ASFOURI/AFP/Getty Images)

Officials Warn Of Utility Phone Scams In Glendale

Officials Friday warned the public to be wary of an increased number of utility phone scams in Glendale.

11/08/2013

(credit: STR/AFP/Getty Images)

Power Restored To Most SCE Customers Without Power In Marina Del Rey, Part Of Venice

Power was restored to a majority of Southern California Edison customers in Marina del Rey and part of Venice who were without power Thursday morning.

CBS2 / KCAL9–08/29/2013

(credit: Mark Ralston/AFP/Getty Images)

SoCal Edison Customers Could Incur Costs From San Onofre Closure

The operator of the San Onofre nuclear power plant is defending its closure to customers who may wind up paying hundreds of millions of dollars in shutdown costs.

08/12/2013

(credit: STR/AFP/Getty Images)

Power Restored To 123,000 Customers In Orange, San Diego Counties

San Diego Gas & Electric on Friday restored power to all 123,000 customers hit by an overnight outage in San Diego and Orange counties when two transmission lines tripped offline simultaneously near the Marine Corps base.

07/19/2013

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