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Billing

Councilman Felipe Fuentes (second from left) convened a special public meeting over renewed concerns about the DWP billing system. (Photo courtesy Councilman Felipe Fuentes/Twitter)

Special Public Meeting Held To Focus On New Wave Of DWP Billing Issues

Months after concerns were first raised over the utility’s billing system, a new wave of issues has been reported.

08/27/2014

The Edison Co. Generating Plant in Long Beach (Photo credit: David McNew/Getty Images)

Edison Cites Natural Gas Prices, Design Changes For Higher Residential Rates

Natural gas prices and a new rate design structure were among the factors cited to explain why SoCal Edison is raising electricity rates.

06/18/2014

electric utility service

DWP Resumes Power Shutoffs For Delinquent Business Customers

The Los Angeles Department of Water and Power has resumed shutting off electricity to at least some delinquent customers, according to reports Thursday.

04/17/2014

The City Council unanimously approved former Anaheim city manager Marcie Edwards as the new DWP General Manager in February. (credit: CBS)

DWP Chief, LA Mayor Assure Commercial Customers Of Progress On Reforms

Several of the biggest commercial customers of the Los Angeles Department of Water and Power (DWP) met Tuesday with the new general manager for an update on proposed reforms for the utility.

03/11/2014

DWP

DWP Wait Times Improve; Officials ‘Working Out’ Billing, Meter Issues

Customers with the Department of Water & Power can expect shorter wait times while calling about billing issues even as the utility continues to work toward improved services, officials said Wednesday.

03/05/2014

(CBS)

City Council Approves Moratorium On DWP Shutoff Notices

The council voted 12-0 to place a moratorium on disconnection notices.

11/27/2013

(credit: Jed Share/Getty Images)

LADWP Spent Nearly $100M On Troubled Billing System

The Los Angeles Department of Water and Power has spent nearly $100 million on a new computerized billing system that has overcharged customers and sparked a flood of complaints.

11/23/2013

(credit: Thomas Northcut/Getty Images)

Torrance Senator Renews Call For Hospital Billing Reform

A Southern California lawmaker is set to make a new push in Sacramento for increased transparency in hospital billing.

02/14/2013

(credit: Adam Gault/Getty Images)

Senator: ‘Powerful’ Hospital Lobby Killed Effort For Billing Transparency

A state senator from Torrance is blaming powerful lobbyists for the hospital industry for the defeat of proposed consumer legislation aimed at hospital billing practices.

KNX 1070 NEWSRADIO–04/26/2012

dwp meter industrial

LADWP Ranked 13th Most-Hated Company In America

It’s official: the Department of Water & Power is among the least popular businesses in all of the U.S.

07/11/2011

(credit: Mark Kostich/Getty Images)

OC Radiologist, 3 Others Indicted On 883 Counts Of Insurance Fraud

Dr. Sim Carlisle Hoffman, 59, of Newport Beach, and three of his employees are accused of over-billing for unnecessary or never-performed procedures to the tune of $17 million.

06/13/2011

(credit: CBS)

Calif. Regulator Intervenes In Suit Against Sutter

California Insurance Commissioner Dave Jones has filed to intervene in a lawsuit that alleges Sutter Health hospitals engaged in false billing practices for anesthesia services.

04/13/2011

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