Months after concerns were first raised over the utility’s billing system, a new wave of issues has been reported.
Natural gas prices and a new rate design structure were among the factors cited to explain why SoCal Edison is raising electricity rates.
The Los Angeles Department of Water and Power has resumed shutting off electricity to at least some delinquent customers, according to reports Thursday.
Several of the biggest commercial customers of the Los Angeles Department of Water and Power (DWP) met Tuesday with the new general manager for an update on proposed reforms for the utility.
Customers with the Department of Water & Power can expect shorter wait times while calling about billing issues even as the utility continues to work toward improved services, officials said Wednesday.
The council voted 12-0 to place a moratorium on disconnection notices.
The Los Angeles Department of Water and Power has spent nearly $100 million on a new computerized billing system that has overcharged customers and sparked a flood of complaints.
A Southern California lawmaker is set to make a new push in Sacramento for increased transparency in hospital billing.
A state senator from Torrance is blaming powerful lobbyists for the hospital industry for the defeat of proposed consumer legislation aimed at hospital billing practices.
It’s official: the Department of Water & Power is among the least popular businesses in all of the U.S.
Dr. Sim Carlisle Hoffman, 59, of Newport Beach, and three of his employees are accused of over-billing for unnecessary or never-performed procedures to the tune of $17 million.
California Insurance Commissioner Dave Jones has filed to intervene in a lawsuit that alleges Sutter Health hospitals engaged in false billing practices for anesthesia services.