Business Owner Overcharged Thousands By LADWP Finally Gets ResolutionA deal has yet to be reached on settling the Los Angeles Department of Water and Power's massive billing issue after the utility company admitted to overcharging thousands after rolling out a new computer billing system.
Amid Growing Calls To Find Replacement, LA Mayor Defends Role Of DWP WatchdogMayor Eric Garcetti is defending the work of an independent watchdog of the Department of Water and Power (DWP) who critics say has failed to properly advocate for the utility's customers.
City Attorney Sues Contractor For Alleged DWP Billing MismanagementProsecutors say a Los Angeles city contractor has cost taxpayers millions of dollars in damages.
Special Public Meeting Held To Focus On New Wave Of DWP Billing IssuesMonths after concerns were first raised over the utility's billing system, a new wave of issues has been reported.
Edison Cites Natural Gas Prices, Design Changes For Higher Residential Rates Natural gas prices and a new rate design structure were among the factors cited to explain why SoCal Edison is raising electricity rates.
DWP Resumes Power Shutoffs For Delinquent Business Customers The Los Angeles Department of Water and Power has resumed shutting off electricity to at least some delinquent customers, according to reports Thursday.
DWP Chief, LA Mayor Assure Commercial Customers Of Progress On Reforms Several of the biggest commercial customers of the Los Angeles Department of Water and Power (DWP) met Tuesday with the new general manager for an update on proposed reforms for the utility.
DWP Wait Times Improve; Officials 'Working Out' Billing, Meter Issues Customers with the Department of Water & Power can expect shorter wait times while calling about billing issues even as the utility continues to work toward improved services, officials said Wednesday.
City Council Approves Moratorium On DWP Shutoff Notices The council voted 12-0 to place a moratorium on disconnection notices.
LADWP Spent Nearly $100M On Troubled Billing SystemThe Los Angeles Department of Water and Power has spent nearly $100 million on a new computerized billing system that has overcharged customers and sparked a flood of complaints.
Torrance Senator Renews Call For Hospital Billing Reform A Southern California lawmaker is set to make a new push in Sacramento for increased transparency in hospital billing.
Senator: 'Powerful' Hospital Lobby Killed Effort For Billing Transparency A state senator from Torrance is blaming powerful lobbyists for the hospital industry for the defeat of proposed consumer legislation aimed at hospital billing practices.