2 On Your Side: Furniture Foul-Up

Mom never got the bed she ordered for her daughter, and several years later, she's finally getting money out of the store. Kristine Lazar reports.

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  1. I need help getting my money back from VCA Brentwood because they killed my dog with a poisonous experimental drug and they refuse to reimburse my money spent on their salvage mistake, negligence, crime.

  2. On The Fence

    The problem is that cars travel too fast down the road in front of Mr. Hillingers house.

    The solution is a three way stop sign.

    SIMPLE

    Doug Daugherty
    Teacher
    661-547-7989
    bdoug929@hotmail.com

  3. i need help i was exposed to chemical warfare while i was working at rocky mountain arsenal my mail is tsuriel.david@gmail.com 818-288-7735

  4. I need help please. I purchased a Whirlpool refrigerator in November 2016. I am on my third refrigerator since then. Whirlpool is aware of the problem with their model ( WRF992FIFM00), which leaks water on the floor, stops cooling and does not make ice. I have had to throw out my food 6 times since the repair man has to leave the door wide open for hours to try to fix the various problems and when i was sent a new one it takes 24 hours for it to cool. Online reviews are pouring in from various websites showing that other consumers are experiencing the same problems as me. How can I get Whirlpools attention? I have a 6 year warranty plus a year from Amex. I cannot continue to have food spoil for the next 6 years.

  5. Oh my gosh…do I need your help. I am writing about Dent Solutions, and specifically David Francis Mancha of Norco who solicited me in the parking lot of my LA Fitness Gym in Anaheim Hills of 9/17/17. He said he could fix my back bumper dent and crack for $695 and it would look good as new. I cancelled my insurance claim and had him come over the same day. He said he would also fix a hairline scratch on the left front door panel and a ding, and would only charge me for the materials. He gave me a bill for double the price at $1561.45 and said he would email me the breakdown. He also said I couldn’t wipe the “magic” cream off the fixed areas or take the tape off for at least 2 hours, and couldn’t wash the car for at least 24 hours. So I couldn’t see if it was an acceptable job. It turned out to be a terrible job, rough paint, paste and glue everywhere and the hairline scratch and door ding were still very noticeable. I called him and complained about the job and he said he would come out Friday afternoon to make repairs. He texted me the next day and said he had the dreaded “stomach flu” and that he would come out Monday, 8/21/17. He has not answered my numerous calls since. I have done a Yelp review on Dent Solutions, Riverside, and noticed another customer, Christian complained about the work, said David wouldn’t return calls and called it a SCAM and a BAD JOB. Wish I had checked Yelp before I had him touch my car!!! I hope you will do a story on this type of scam as they are driving through good neighborhoods and shopping centers and soliciting work and doing a shabby job. The website on their business card is bogus, so there is no way to reach him if he doesn’t answer his phone. I found him on Facebook as David Mancha, from Norco. I would also like to get at least some of my money back as I still need to go to a professional repair shop.

    Please HELP!

    Thank you,

    Alisa Hamilton
    714-271-8722

  6. I am emailing you because I need help staying in my apartment. I am 70 years old, disabled, and take care of my physically disabled daughter. We live on my social security retirement and my pension. So we live on a fixed income. We have gone down to a 1 bedroom apartment to economize. Erika, my daughter, has many needs and they exceeded my income in August 2017. I have tried gofundme to no avail. It was a decision I had to make,pay the rent or pay for her medical needs. No one should have to make that decision. My landlord is the Irvine company. i just moved here because they cancelled their HUD contract,discontinued their discount program, and then raised the rent to $3000/month on my former apartment. I had to move because of those reasons. Now, we face eviction from this apartment. I offered to pay August’s rent on 31 August but they would not accept it. They then wanted $4320.12. I can find no help through various agencies and churches. None. They tell many people are in the same boat as we are due to the irvine company doing these actions. Can you help us. I am willing to make payment arrangements. I have my name down for a senior apartment complex that opens in November or December of this year. If I get in there then, I would have no problem re-paying the company. Their motto is “Love where you live”. We do but we need help. We were harassed by them in 2013 and I let it slide. Now, I need someone to help me make them understand moving is very difficult for 2 disabled people and especially at my age. You can reach me at assertivewoman1@gmail.com or 949-387-1761. I thank you for your me and anything you can do to assist us. The court date is coming soon. /we have the eviction paperwork. Please help us help ourselves. Sincerely, Lynda Lutz,Caretaker, Mother, and retired RN.

  7. Looking for help to stop the company Bourbon & Boots who advertise & sell products on Facebook. There are many complaints listed on the Facebook page about consumers who have made purchases, paid for the items and this company does not deliver the paid for item. I’m still waiting for either my item or a refund. Their customer service only responds with, “the item you ordered is handcrafted and back ordered”. I ordered a product for $99.00 in April of 2017. I reported them to Facebook for false advertising and the response from Facebook was they do not see this company harassing me. Go to the Facebook page and see the endless complaints from people in the remarks. Unfortunately I did not see or read the comments when I made my purchase. Although I’ve lost $100.00, people online have lost much more and they continue to sell on Facebook. How can this business be shut down and made accountable for the money they take and don’t provide what is ordered?
    Contact me at zinngrin@yahoo.com
    Sincerely
    Audrey G.

  8. Please contact me at 4minnied53@gmail.com we have a problem with Sears appliance protection plan. We have been without a refrigerator for 31 days and counting. This experience is very frustrating and very costly.

  9. Darren Mills says:

    Hi,
    So I would like to let you know what is happening with SCE and the City of Lancaster. Lancaster has developed a great deal of solar generation capacity, in-turn they created Lancaster Choice Energy…a community energy coop. Sounds great right…wrong, so a single person in a 600 sq. foot apartment has a utility bill of over $140.00 every month. My usage was about $50 but with the SCE distribution and transmission charges the bill comes to an amount that my level pay short fall make-up is over $500.00. Additionally, if you want to switch back to SCE’s bundled service, it takes six months and there is a fee. I would appreciate an opportunity to discuss this further with your investigative team.
    Feel free to contact me at rizzorooster@gmail.com
    Darren M.

  10. On October 1, 2016 I received an $200 apple gift card from my sister for my birthday. The Gift card was sent Via Email from Apple. The Email says to click a button and the electronic gift card will go to my apple wallet on my iPhone. Which I did. The electronic Gift card showed up on my iPhone in the apple wallet with the $200 balance.
    And I saved it for a latter purchase. This October I received another $175 apple gift card and used the same process to place it in my Apple Wallet.Then I checked the 2016 electronic gift card and it had a balance of $0.00.
    The $200 was missing.
    I spent 3 days getting the run around from Apple Customer Relations. They told me it was Spent on Sept 12th at an apple store, but they would not say where or on what or anything else for that matter. They only said I would not be getting the money back. And when I asked them to please write me an email saying this. They said they will not and cannot.
    Yesterday I spoke to a “manager” at the on-line store and he said it was spent on 2 mac book pros out of state. And then he went silent. And would not put anything he said or wouldn’t say in writing. I even asked him to put that fact in writing that he can’t do it.
    I am very upset over the loss of my birthday money that i was gonna use to buy an I watch and am equally upset at the Lack of Integrity At Apple. The Largest company in the world.
    Apple is being very Coy about this and I have no where to go. I told them I would go to the newspapers.
    Dave
    Fossils@cox.net

  11. Just watched your segment on the LuLaRoe scam. I understand your trying to help someone get their money back but how about helping people NOT get involved in pyramid schemes?

    Put an informative piece together showing what it means to join one of these scams. Show who really makes the money, show how hard it is for the little people to make money from these enterprises, show the seductive ads that promise riches for hardly any effort.

    Expose this predatory practice in its elements so people would be warned not to involve themselves. Help people with real information so they are protected before they get involved.

    An expose’ story would lift your program to a new level. Help people hurt by these scams and help keep people out of them with real information. That would be something to see!

  12. I purchased an extra policy when I bought my 2012 Acura TL . A policy to cover damage to my interior and exterior paint. I’m getting the run a round that certain paint damage isn’t covered I had to get my private auto insurance involved but I had to come up with $500 deductible but there’s more body work that needs to be done that my auto insurance is telling me it should be covered by the dealer that it’s a warranty issue. Can you please help? Sincerely Andy Varela.

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