Ticketing System Outage Blamed For LAX Delays

LOS ANGELES (CBSLA.com) — Airlines at Los Angeles International Airport reported resuming operations Tuesday after a ticketing system outage was blamed for delays for over a dozen flights.

Airport operations personnel reported experiencing technical problems at around 9:30 p.m. Monday night after a system outage on the worldwide online reservation system SABRE forced delays of up to 45 minutes for as many as 17 flights, accoring to LAX spokesperson Nancy Castles.

Both domestic and international carriers were affected, including Frontier, American, American Eagle, JetBlue, and Alaska, and Cathay Pacific, Qantas, and British Airways.

Airlines performed manual check-ins during the system outage to minimize flight schedule impacts, Castles said.

Travelers headed to LAX were urged to check their flight status with their airlines by phone or website before coming to the airport, Castles said.


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