LOS ANGELES (CBSLA.com) — An outage that crippled the main reservations system for American Airlines has been fixed after disrupting travel for thousands of passengers at Los Angeles International and airports around the U.S.
The outage – which initially affected operations from LAX to Chicago’s O’Hare Airport to JFK International in New York City – was first announced by American Airlines on Twitter around 9:20 a.m., citing an unspecified issue with the airline’s booking system.
American Airlines spokeswoman Stacey Frantz said Tuesday that the system was fixed by 4:30 p.m. EDT, but the airline warned on Twitter that passengers should expect to see flight delays and cancellations throughout the rest of the day.
Tracking service FlightAware says that as of mid-afternoon, American has canceled more than 700 flights and another 765 flights are delayed, according to the Associated Press.
KNX 1070’s Jon Baird reports most passengers inside Terminal 4 at LAX were waiting at least 60 minutes or more and some were concerned they may miss their flights.Comments