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SAN FRANCISCO (AP) — Families across the United States will have to rely on other sources of entertainment after Netflix’s video streaming service was hit by a Christmas Eve outage.

The company based in Los Gatos, Calif., apologized in a company tweet for the outage Monday night.

We're sorry for the Christmas Eve outage. Terrible timing! Engineers are working on it now. Stay tuned to @Netflixhelps for updates.—
Netflix US (@netflix) December 25, 2012

The company says on its Twitter page that the outage was caused by “some of Amazon’s cloud infrastructure.” Netflix says it was working with Amazon engineers to restore the outage, which a company spokesman told the Wall Street Journal stretched “across the Americas.”

Attempts to reach Netflix by The Associated Press were unsuccessful.

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