LOS ANGELES (CBSLA.com) — Customers at DMV offices throughout Southern California were met with longer-than-usual lines after a computer outage left clerks processing transactions by hand.
The outage — which officials called a “network connectivity” issue that affected field offices statewide — lasted until shortly after noon when the agency announced that services had been restored.
DMV technicians are calling the problem a and expect to have more information later in the day.
The agency first alerted the public to the issue the around 9 a.m. on its Twitter page.
The agency has experienced several computer outages this year in March, May and again in July, but Mendoza said it’s too early to determine if this latest outage is related.
Mendoza would not confirm whether other state agencies are experiencing similar outages.
The DMV website seemed to be slower than usual but otherwise appeared to be operating as normal on Tuesday morning.
KNX 1070’s Charles Feldman reports the connectivity issues experienced by the DMV and other state agencies may involve telecom giants Verizon and AT&T.
“AT&T made some changes to an Internet circuit that we run most of our networks through, and consequently quite a few of our state departments and agencies are having connection issues with their internal network connections,” said Adam Dondro with the California Technology Agency.
Dondro added that the issues occurring on the same day across various agencies was only “a unfortunate coincidence”.ame day