Complaints of deleted items, pictures

LOS ANGELES (AP) — Some users of the Microsoft Hotmail service are starting the new year scrambling to get back e-mails of old. A chorus of frantic users has posted complaints on Microsoft’s online forum that all of their messages have disappeared.

“Please help me get them back,” wrote one user under the moniker ‘Zacgore’ in a post dated Saturday. “All my kids’ info and pictures are in there!”

Others are complaining that the majority of the e-mail in their inboxes was sent to their deleted mail folders instead.

Microsoft’s forum contains 476 pages of complaints about lost and deleted e-mails that date back to early November.

Windows Live support technicians have said in numerous threads that the Hotmail team is aware of the problem and working on a fix.

Microsoft did not immediately respond to messages from The Associated Press seeking comment.

(© Copyright 2011 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed.)

Comments (4)
  1. Stymie B Wheat says:

    Hope that happens to all the SPAM I get

  2. Mel Gibson says:

    if all your photos are on e-mail can’t you save them to your Computer somewhere?

  3. Bryan Herbert says:

    People still use Hotmail?

    1. Mini Mousekat says:

      What do you suggest?

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